1. GENERAL PROVISIONS
This Privacy Policy applies to individuals who use the Website located at the URL: http://casamexicanacozumel.com
2. PERSONAL DATA
In relation to the implementation of the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation – hereinafter “GDPR”), we inform you that:
- We process the data for the following purposes:
- performance of a contract or taking steps at the request of the data subject prior to entering into a contract (legal basis: Article 6(1)(b) of the GDPR),
- processing of requests (Article 6(1)(f) GDPR),
- handling of complaints and claims (art. 6(1)(b) GDPR),
- maintain records and comply with the legal obligations incumbent upon the Administrator (Article 6(1)(c) GDPR),
- sending the newsletter (art. 6(1)(a) GDPR),
- monitor and improve the quality of the service provided: ask you to complete a survey or answer some questions about the quality of the service provided (Article 6, 6(1)(f) GDPR),
- displaying personalized commercial information on social networks (art. 6(1)(a) GDPR)
- Providing data is voluntary, although necessary to use the services. If consent is given, it is voluntary and is expressed by clicking the checkbox containing the conditions of the consent given.
- If a person has given their consent to the processing of their data (legal basis: Article 6(1)(a) of the General Data Protection Regulation), the data will be processed until that consent is withdrawn. However, after this period, information about who provided the data, when, and with what consent may be archived (for the purposes of establishing, investigating, or defending legal claims). In other cases, the data is processed for the period justified by the purpose (e.g., performance of a contract, responding to inquiries, tax regulations, etc.). The processing period depends on the possibility of establishing, asserting, or defending legal claims or when data retention is required due to tax regulations.
- You can withdraw your consent at any time. Click on the link or send an email to:
- Everyone has the right to access, rectify, delete or limit the processing of their personal data, the right to object, the right to data portability and the right to lodge a complaint with a supervisory authority.
- Transaction data, including personal data, will be transmitted directly by the user to the payment service provider.
- Website visitors can fill out a form and subscribe to the newsletter and provide an email address and/or a telephone number as a basis for automated contact.
- Website visitors may consent to us conducting targeted advertising campaigns on social media based on their email address.
3. DATA RECIPIENTS
We use the services of software and IT systems maintenance companies with whom we have entered into the corresponding agreements. These contracts include data processing and confidentiality rules. Data is not shared, and none of these companies has the right to process it in any way other than as specified in the contract. To the extent that the company has access to your data, it may only be processed for the proper provision of services.
4. COOKIES
- Cookies are transferred to web browsers, stored in device memory, and read by the server each time you connect to the website.
- Please note that storing cookies does not allow us to access your private device or read any data other than that stored in the cookies.
- We use so-called "technical cookies", which allow us to correctly transmit a message and remember your settings, and create simple statistics for the website.
- We use cookies and data collection technologies to help us analyze website traffic. This allows us to optimize website performance, improve popular features, and display targeted messages and offers. You can consent, decline, withdraw, or manage your settings by clicking here.
- We use the following cookies:
5. USE OF PAYMENT LINKS
1. The payment links sent by Hotel Casa Mexicana Cozumel are designed to simplify the payment process for reservations and additional services. By using these links, the customer authorizes the collection and processing of their personal and financial information solely for the purpose of completing the corresponding transaction.
6. CANCELLATION POLICIES
1. To learn about our cancellation policies, please go to the relevant section.
7. USE AND SHARING OF DATA
1. The data collected through the payment links is used exclusively to process the transaction and comply with our legal obligations.
8. ACCEPTANCE OF TERMS AND CONDITIONS
1. By using the payment links provided by Hotel Casa Mexicana Cozumel, the Client accepts the terms and conditions set forth in the Privacy Policy.
2. If you have any questions or concerns about the use of personal data in relation to payment links, please do not hesitate to contact us.
